Refund Policy
Last Updated: June 2026
1. Digital Product Policy
SpaceCut is a digital software product. Once a license key has been generated and delivered, the purchase is generally considered final.
2. Eligible Refund Requests
Refunds may be considered in the following situations:
- Duplicate payments.
- Technical issues preventing activation.
- Incorrect payment processing.
- Cases reviewed and approved by our support team.
3. Non-Refundable Cases
- Change of mind after purchase.
- Failure to read software requirements.
- User device compatibility issues not caused by SpaceCut.
- Violation of Terms of Service.
- License keys already activated and used successfully.
4. Refund Request Process
To request a refund, please contact our support team and provide:
- Order information.
- Payment proof.
- Description of the issue.
5. Processing Time
Approved refund requests are typically processed within 3–7 business days depending on the payment method used.
6. Contact Support
For refund-related questions, please contact SpaceCut Support through Telegram, Facebook, WhatsApp, or email.